Do you have a question?

We'd love to hear from you. Use the form on this page to send us your message or ideas, or reach us directly through any of the details below.

• Email: hello@kiwli.com
• Phone: +44 7518 735413
• Customer service hours: Monday to Friday, 9am to 5pm (UK time)

We aim to reply to every message within one working day.

To check on an order you have already placed, visit our Track Your Order page and enter the tracking number from your dispatch email.

Our details

kiwli is a trading name of Ondale Ltd, a company registered in England and Wales.

• Company name: Ondale Ltd
• Company registration number: 17153690
• Registered office: Piccadilly Business Centre, Unit C, Aldow Enterprise Park, Blackett Street, Manchester, M12 6AE, United Kingdom

Note: returns are processed at our designated returns warehouse, not our registered office. For any return, email us at hello@kiwli.com first and we will provide the correct return address and instructions.